Working at the intersection of design, technology, and business

I help organizations turn ambiguity into opportunity through human-centered design and innovation strategy. As a product strategist and customer researcher, I bridge business objectives with deep customer understanding—uncovering unmet needs, defining 'jobs to be done,' and shaping impactful solutions.

I thrive at the intersection of strategy, design, and human behavior—helping teams build what’s next.

My work spans five continents and multiple industries including Technology, Financial Services, and Hospitality, where I collaborate with C-suite executives and stakeholders to translate customer research into actionable strategies that drive business transformation. Prior to Deloitte Digital, I honed my expertise at IDEO, Fidelity Labs, and IA Collaborative—applying design thinking to solve complex challenges. Earlier in my career, I founded two small businesses, taught in the classroom, and worked as a mountaineering guide—experiences that shaped my ability to navigate uncertainty, lead diverse teams, and solve problems creatively.

In my free time, I’m running or skiing in the mountains with my soon-to-be-wife and our dog Jet, or day dreaming about a new business idea.  And music... lots and lots of music.